Terms of Service

Section 1: Definition

  1. Tapiocards (hereafter known as "the company") or our agents set out the following provisions to be applied with regards to the aforementioned company's website (hereafter known as "the site").

  2. From this point on in the terms please understand that the following definitions will be used in this document (hereafter referred to as the "agreement") which is a contract between the end user (hereafter known as "user") with regards to the sites hosted under Tapiocards.com and all other related URLs (hereafter referred to as "the site") and applies to users use of the services therein.

 

Section 2: Extent of and Changes to the Terms and Conditions

  1. The company has set the following Terms and Conditions with the understanding that they apply to both the company as well as users with the understanding that users will endeavor to follow along with them to the best of their ability.

  2. Any additional or unique terms or conditions that may be posted on our site, sub-sites, via other linked sites or via direct communication from the company to the users will be considered as an element of these provisions. In any cases where unique terms or additional terms differ from those described in this listing of terms and conditions the unique or additional terms will be considered to take precedence.

  3. The company reserves the right to make any changes deemed necessary to the terms and conditions without seeking the prior consent of users. From that point such changes or additions are made onwards the newly updated terms and conditions will constitute the current terms of use for the site and/or point system.

  4. The company disavows any responsibility for inconvenience or loss caused to the user by updates to the terms and conditions.

Section 3: Status and Requirements of Users

  1. Status of Users:
    Users accept their status as users of the site and as such agree to follow all terms and conditions set forth in the agreement to the best of their ability.

  2. Using this site
    While using this site users agree to refrain from the following:
    • Any actions that infringe on this site's or any third party's copyright, patent, trademark, trade secret or other intellectual property rights, including rights of publicity or privacy;
    • Taking any actions that may cause damage to this company or any associated third party;
    • Take any action that detrimentally interferes with, surreptitiously intercepts or expropriates any system, data or Information; or interfere or attempt to interfere with the site;
    • Take any action that is offensive to public order and morals;
    • Violate any laws or perform any action that may lead to the violation of any laws;
    • Provide false, inaccurate or misleading information (including personal information);
    • Utilize this site for commercial gain without expressed authorization;
    • Act in a manner that is defamatory, libelous, threatening or harassing;
    • Distribute viruses or any other technologies that may harm this site, or the interests or property of other users;
    • Violate any domestic or international law, statute, ordinance, or regulations;
    • Take any other action that may be deemed inappropriate by this site.

 

Section 4: Privacy Policy

Personal Data to be Collected by the Site and the Reason for Such Collection

  1. Collection of Personal Information and the Purpose Thereof
    • To deliver the goods to our customers and bill them for the price of the goods, we use their contact information, such as the name, address and telephone number. In addition, in connection with billing them for the price of the goods, we use the provided billing information, such as credit card and/or bank account information.
    • To contact or confirm with our customers about the contents of an order, the delivery method, etc., we use their contact information, such as the name, address, email address, telephone number and other information, such as the type and/or quantity of the goods ordered and the amount to be billed.
    • To notify our customers of our sales, campaigns, or goods and/or services, we use the usage history and the contact information of our customers, such as the name, address and email address.
    • To improve the service of the Site, we use the opinions collected from our customers, the results of questionnaires, their usage histories, etc.
    • To respond to requests and inquiries from our customers, we use the contact information of our customers, such as the name, address, email address and telephone number.
  2. Management of Personal Information
    The Company manages personal information under the following system:
    • Develop the necessary internal system in accordance with the Personal Information Protection Act and the related guidelines as well as secure a written pledge from the employees to the effect that they appropriately handle personal information.
    • Take preventive measures to protect personal information by limiting the utilization of personal information only to the employees who need such information for conducting business and by establishing the rules concerning the storage and management of the medium that contain personal information.
    • Implement access authority management with regard to the personal information stored in the system by providing accounts and passwords so that only the employees who need such information for conducting business may use said information. In addition, conduct strict management of accounts and passwords to avoid the leakage or loss thereof.
    • Use industry-standard SSL encrypted communication for necessary Web pages to ensure security while the data pertaining to personal information is transmitted through the Internet.
    • Based on the assumption that no trouble is caused to services, after a set period of time has elapsed since the receipt of personal information, said personal information will be deleted as necessary.
  3. Provision to a Third Party
    • Unless consent has been obtained from our customer, the Company will not disclose any personal information to a third party. However, this shall not apply in any of the following cases:
      • Cases where a demand has been made by a public organization, such as a court or the police, based on laws and regulations;
      • Cases where there exists a special provision in the laws and regulations;
      • Cases where there is a risk to the life, of harm to the body, or of damage to property of our customer or a third party and it is impossible to obtain the consent from the relevant person;
      • Cases where it is necessary to protect or defend the Company's rights, property and/or services from any act against laws and regulations and/or the Company's terms of service/matters to be attended to and it is impossible to obtain the consent of the relevant person;
      • Cases where the goods are delivered directly from the manufacturer make it is necessary to provide information about the delivery destination to the extent required for delivery, such as the address and name, as well as information regarding the goods to be delivered;
      • Cases where the personal information is provided to the outsourcee.
    • With regard to business partners relating to the above-mentioned direct delivery of goods from the manufacturer, we make it obligatory in the contract etc. for such business partners to comply with the Personal Information Protection Act, the General Data Protection Regulation of the EU (hereinafter "GDPR") and related laws and regulations, and handle personal information in consideration of the protection of customers' privacy.
    • Outsourcing
      There are cases where the Company outsources part of its operations and provides personal information to the outsourcees to the extent necessary. In this case, we conduct appropriate supervision including a conclusion of a contract concerning the handling of personal information with said outsources.

 

Section 5: Purchases

  1. The site may be used to purchase products.
    When placing orders with the site, users agree to read, agree with and accept our privacy policy as well as all of the terms and conditions contained in the user agreement.
  2. When placing an order, users agree to adhere to the methods stipulated by the site.
    After placing and order, users will receive an order confirmation notice from the site.
    When placing an order, users are entering a legal contract with this site.
    This contract is binding until the products ordered have been delivered to the delivery carrier by the company.
    This contract is subject to cancellation at any time at the discretion of the site.
  3. Legal or other necessary measures will be taken if it has been determined at any time, including after an order has been completed, that the user has violated the company's terms and conditions.
  4. The company will accept no liability in any event including (without limitation) negligence for any damages or loss of any kind, including (without limitation) direct, indirect, incidental, special or consequential damages, expenses or losses arising out of, or in connection with the user's use or inability to use the site, or in connection with any error, omission, defect, computer virus, system failure or in connection with the access of, use of, performance of, browsing in the site.

 

Section 6: Prices

  1. All prices are considered to be set at the time an order is placed;
  2. The site strives to provide only accurate information, however in the event of a pricing error the order will be altered to reflect the correct price;
  3. In the event of manufacturer price change any affected orders will be altered to reflect the new price.

 

Section 7: Shipping

  1. All costs related to shipping service will be borne by the user. Shipping services may be changed by the company should shipping costs by the shipping service change upon fulfillment of the order;
  2. Users agree to contact their local post office (not the company) for any changes to shipping address or other delivery details to be made after an order has been shipped;
  3. The site accepts no liability for order or item cancellations caused by shipping delays, product availability, etc.

 

Section 8: Returns

  1. If the product is damaged or contains defects the user agrees to report said defects to the site within 24 hours of delivery confirmation. The site will then determine the best course of action to be taken. The company will not provide service for any reports received after 24 or more hours have elapsed from an order's date of receipt;
  2. Users agree to follow the process noted above and to abide by any service terms set by the company.

 

Section 9: Product Liability

  1. In the event that a product cannot be procured, the site reserves the right to cancel any orders as necessary.
  2. The company will send products to the address stipulated by the user on their order;
  3. The site will do its utmost to ensure the accuracy and completeness of product descriptions, however the company accepts no liability for inaccuracies or errors. Current descriptions take precedence over those previous noted;
  4. This site accepts no responsibility whatsoever for damage to or loss of merchandise.

 

Section 10: Information Published on the Site

  1. There is no guarantee regarding the accuracy, timeliness or usability of the information published on the site;
  2. The site reserves the right to add, alter, remove, etc. any information provided at any time and without prior notice;
  3. The site accepts no liability for any damages incurred by users as a result of any information which is added, altered or removed in this way.

 

Section 11: Interruption or Discontinuation of Service

  1. The site reserves the right to halt or discontinue any and all services at the company's discretion without prior notice for any of the following reasons:
    • System trouble, system updates, security checks or any sort of emergency;
    • In the event of a natural disaster or act of God;
    • Problems related to ISPs or other communications carriers;
    • Halt of or discontinuation of service due to technological, operational or any other unforeseen circumstances.
    • The site accepts no responsibility for damages incurred by users or other 3rd parties in the event of service suspension or cancellation.

 

Section 12: Links

  1. The site makes no warranty of any type regarding the information, products, services, opinions, ideas, instructions or materials that may be contained in, or the technical performance of, any linked website;
  2. When linking to the site, the link, when activated by a user, must display the site in full-screen format and not with a "frame" on the linked website;
  3. Links to other websites may be removed from this site any at time.

 

Section 13: Copyrights

  1. Users may not infringe the site's copyrights, patents, trademarks, trade secrets or other intellectual property rights;
  2. Users may not infringe on any third party's copyright, patent, trademark, trade secret or other intellectual property rights;
  3. If this agreement is breached by a user, that user accepts all responsibility, legal and financial, and agrees to not take any action which would interfere with or damage the company in any way.

 

Section 14: Liability Indemnity

  1. The site accepts no liability for damages incurred by users or other 3rd parties as a result of changes to or the suspension, discontinuation or abolishment of service;
  2. The site accepts no liability for damages incurred to 3rd parties by users. In the event of such a situation said user accepts all responsibility, legal and financial, and agrees to not take any action which would interfere with or damage the company in any way.

 

Section 15: Contact

  1. All notifications to users regarding use of the site will be sent via e-mail, posted on the site itself, or posted via social media & Discord;
  2. Users agree to comply with any updates or contact sent from the company;
  3. Users agree that the main method of contact is via the website support chat.
  4. The website support chat is available during the weekdays from 9AM-6PM EST
  5. Users agree that any communications made with the site via the above listed methods may be used in a court of law.